Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
We will refund a purchase only when the product has been purchased directly from us through our web shop, is deemed faulty or otherwise defective in quality or when the product is delivered in a damaged condition.

To be eligible for a return, your item must be returned in the original packaging or an alternative negotiated with us by phone/Email

Please send your purchase back to:
Nonesuch Distillery
PO Box 47
Dodges Ferry Tas 7173.

To be eligible for a return, your item must be unused and in the same condition that you received it. The tamper proof seal MUST be intact and it must also be in the original packaging.

International Orders 
Should you abandon the goods due to non-payment of charges imposed in your country, seized by authorities in the country of delivery, should the goods not be collected or should delivery not be accepted by the addressee, we will not refund.  Please check what charges may apply in your country before ordering.
In the event the products are returned to us as uncollected goods we will refund your purchase price LESS any costs incurred by us such as, but not limited to, shipping.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a maximum of four working days.

Late or missing refunds (if applicable)
If you haven’t received a refund at the expiry of seven days after being notified as above, please contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us at info@nonesuchdistillery.com.au.

Gifts 
If the item was purchased by another party and shipped directly to you, we will refund only to the person who made the purchase.   

Shipping
You will be responsible for paying for the initial shipping costs for returning your item.  If your claim for a refund is approved we will refund the shipping costs

Depending on where you live, the time it may take for your returned product to reach us may vary.  If you are returning an item over $100 in value, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item and we cannot consider a refund unless and until we do receive it.