Customer Help

If talking to a real-life human is more your thing, Please feel welcome to contact us.

How can we help?

FAQ

Visiting

What are you open hours?

Currently we do not offer any open hours for visits. please contact us for current availability of appointments.

Where are you?

Nonesuch distillery is situated in Tasmania's south east 20 mins from Hobart Airport.

Shipping, Returns & Exchanges

Can i return a purchase?

If you have have received a incorrect item or your item has arrived damaged or not as described you may be entitled to a refund or exchange. Please contact us urgently if this has occurred.

We are unable to offer returns on opened bottles unless there is a fault with the product that was not apparent prior to opening.

What is your shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfilment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. If your parcel is missing or arrives damaged please contact us urgently.

Do you ship overseas?

Unfortunately due to regulations on alcohol shipping imposed by other countries we are only able to post to NZ and within Australia.

Get in touch

Have questions about your order, or a general enquiry?